Wind Over Water StudioPlayer support
A little help
for your evening.
How do I aim and make a wish?
Follow the first-run tutorial. Drag an arrow from the quiver to the bow, aim in the sky, then draw and release. Hitting a large wishing meteor opens the wish-writing flow. The bell switches between wishing, timed targets and arrow flight.
How does the 7-day trial work?
Tap PLAY and review the trial explanation. On iOS, claiming the free trial through Apple starts seven consecutive days (168 hours) from the original claim time. All rooms, music and play modes are available during that period.
The trial is a separate free, non-consumable purchase. It never converts automatically into a paid purchase and does not renew. When it ends, starting new gameplay requires the optional permanent unlock. Your existing wish journal remains readable.
What does the permanent unlock include?
One non-consumable purchase unlocks the rooms, music and three game modes in this edition permanently. There is no subscription. Review the local price on Apple's purchase sheet before you confirm.
How do I restore a trial or permanent purchase?
Use the Apple Account originally used to claim or buy. Connect to the internet, open Settings, then Trial & Full Unlock and Restore Purchases. A restored trial keeps its original starting date; it does not grant another seven days. Restore does not charge for an existing entitlement.
If an item cannot be found, check the account used for Media & Purchases. If the problem continues, contact support with the product involved and the error shown.
Where are my wishes and password recovery details?
Wishes, settings and progress stay on your device. The optional password and recovery-email check are local. The app stores salted verification hashes for the password and optional recovery email; entering the saved email lets you reset the journal password on that device. No reset email is sent.
The journal is not an encrypted vault. Avoid entering information you need to protect against device-level access. There is currently no wish export or developer cloud backup. Deleting the app or its data may erase wish records. Restoring purchases restores access, not wishes.
Can I play offline?
The artwork, music and gameplay are included in the app. After a trial or permanent unlock is verified and cached, eligible gameplay can be used offline. Claiming, purchasing and restoring need an internet connection to Apple; temporary store errors should not erase an already cached permanent unlock.
Purchase cancelled, pending or unavailable?
Cancelled, pending, failed or unverified transactions do not grant permanent access. A pending transaction may complete later through Apple. Check your connection and try again if prices cannot load. Do not buy repeatedly to resolve a restore problem.
Refunds
Apple handles payment and refund requests. Visit reportaproblem.apple.com. The developer cannot access your payment card or directly refund an Apple purchase.
Is this a prediction or fortune-telling service?
No. Wishes, stars and blessings are part of a creative fantasy game. They do not predict events or guarantee that wishes will come true.